NewVIN auto-decode is here

Diagnose harder problems in half the time.

AutoDocDiag turns customer complaints, scanner reports, and VIN data into a ranked Probability Matrix, suggested tests, and an RO Summary your service advisor can hand the customer — in under a minute.

Watch a Diagnostic
2,400+Independent shops
38 secMedian time-to-plan
94%First-pass accuracy
Compatible with
AUTEL
SNAP-ON
LAUNCH
BOSCH
OTC
CarMD
+ more

A second opinion that already knows the codes.

AutoDoc reads what your scanner read, what the customer said, and what the VIN decodes to — then writes the plan you'd write yourself, faster.

Core feature

Probability Matrix

Ranked, confidence-scored differential diagnoses. See the most likely failure modes alongside the long-tail edge cases — never get tunnel vision on the obvious answer again.

Differential diagnosisConf.Sev.
Ignition Coil — Cyl 1
78%
High
PCV Vacuum Leak
54%
Med
Spark Plug Fouling
38%
Low
MAF Sensor Drift
21%
Low

Powered by Claude Sonnet

Scanner Report Ingest

Drop in PDFs from Autel, Snap-on, Launch, Bosch, and OTC. AutoDoc parses DTCs, freeze-frame data, fuel trims, and live-data captures — no manual transcription.

PDF · CSV · OBD-II export

Service-Advisor RO Summary

One click and you have a plain-language repair-order summary the service writer can read to the customer — without translating the tech-speak yourself.

Print · Markdown · Email

VIN Auto-Decode

17-character VINs decode against NHTSA in under a second — engine, transmission, trim, and emissions package — grounded in the right vehicle, not a generic.

NHTSA · Real-time

Resume from History

Every session lives in your shop's history. Pick it back up tomorrow when the customer authorizes the next test — full chat thread, every test ordered, exactly where you left it.

Firestore · Per-location

Multi-Location Tenancy

One login, scoped to your bay or to the whole group. Manager-level admin sees every location; technicians see only the records that belong to them.

Firebase Auth · SOC 2 path

01 — 04

Four steps.
Forty seconds.

No new workflow to learn. Paste the symptom, drop the scanner PDF, and AutoDoc handles the rest — including the writeup the front of the house needs.

01

Decode the VIN

Type the 17-character VIN — or paste it from the work order. AutoDoc returns the engine, transmission, trim, and emissions configuration in under a second.

≈ 0.7s · NHTSA

02

Describe the complaint

One sentence is enough. “Misfire on cold start, hesitates above 2,500 RPM.” AutoDoc extracts the symptom set the moment you stop typing.

Plain English · No jargon required

03

Drop in the scanner report

Autel, Snap-on, Launch, Bosch, OTC — drag the PDF in. AutoDoc parses every DTC, freeze-frame, and fuel-trim datum and pulls them into the analysis.

PDF · CSV · OBD-II

04

Get the plan + RO summary

A ranked Probability Matrix, the next three tests to run, the parts to pre-pull, and a customer-ready RO Summary you can print, copy, or hand off in one click.

≈ 38s median · Ready for follow-up

diag · session-2026-04-26-1438RUNNING
$decode VIN 1HGCM82633A123456
2003 Honda Accord EX · 3.0L V6 · J30A4
$parse autel_report.pdf
2 DTCs · 1 freeze-frame · LTFT +12.3%
$analyze "rough idle, cold-start misfire, hesitation > 2500 rpm"
Cross-referenced 47 service bulletins

› Probability Matrix

Ignition Coil — Cyl 178%
PCV Vacuum Leak54%
Spark Plug Fouling38%

Shops that stopped guessing.

From three-bay neighborhood shops to multi-location franchise groups — AutoDoc shortens the path from complaint to fix.

Calloway Auto · Results

2.4×Faster diagnostic-to-estimate turnaround
−31%Reduction in customer comebacks
38sMedian time to first plan

We used to lose an hour chasing intermittent misfires. AutoDoc reads the freeze-frame, ranks the suspects, and writes the RO summary in the time it takes me to grab a coffee. The kid in bay three trusts it more than the master tech does — and they're both right to.

RC
Ray CallowayMaster Tech · Calloway Auto
3 bays · ASE Master
01 / 04
Pricing

Built for shops. Priced like a tool, not a SaaS.

Per-technician pricing — pay only for the seats you use. No annual lock-in, no setup fee, cancel anytime.

Solo1 tech
$49/ tech / month

For the one-tech shop or the moonlight wrench. Everything you need to diagnose harder problems faster.

  • Unlimited diagnostic sessions
  • Probability Matrix + RO Summary
  • VIN auto-decode (NHTSA)
  • 30-day session history
  • Multi-location scoping
Most popular
Shop2–10 techs
$59/ tech / month

The default for independent shops. Add as many techs as you have bays — admin tools, full history, RO Summary, the works.

  • Everything in Solo
  • Unlimited session history
  • Admin user management
  • Customized reports
  • Email support, business hours
Group11+ techs
Custom

For multi-location franchise groups and fleet shops. Per-location scoping, audit logs, SSO, and a dedicated success contact.

  • Everything in Shop
  • Multi-location tenancy + scoping
  • Audit log
  • SSO (SAML / OIDC)
  • Remote Support

SOC 2 Type II in progress · Firebase Auth · Anthropic Claude · USA-hosted · No setup fee, cancel anytime